Ask your people what they think about AI and you'll hear all kinds of answers. Interest, scepticism, enthusiasm, uncertainty. One thing is clear: rolling out a new application doesn't mean people change the way they work by themselves.
That takes more than technology. New AI applications can change work processes and sometimes call for different behaviour, new knowledge and clear agreements. Ethical questions or uncertainty can slow adoption down too. Without attention to that change, part of the potential goes unused.
So the challenge isn't only in the technology, it's mainly in adoption: knowing what is changing, why it is changing and how people can start using it in their own work.
That is where Training & Development helps. Step by step and matched to your organisation, so knowledge, use and change grow together.
What does Training & Development cover?
AI enablement programme
An AI enablement programme helps different groups use new AI applications in their daily work. We match the programme to role, level and practice, and stay involved as a partner in new developments and the next steps in adoption.
Application-specific AI training
Rolling out a new AI application? We prepare users for the new way of working and give them the knowledge and tools to use the application in their own work. Matched to their role, even when the application is complex or handles confidential data.
Operational handover of AI applications
After an AI application goes live, we guide the operational handover. We distinguish between key users and end users: key users get the depth to support colleagues, while users learn what they need for their daily work. So your organisation can carry on with the application more and more independently.
Governance workshops
The AI Act, compliance and responsible use of AI call for clear boundaries and for people who know what those boundaries mean in their work. In our governance workshops we translate responsibilities and usage guidelines into practical agreements for the organisation and the shop floor.
Bespoke development programmes
Is there a knowledge gap in your organisation? Or are certain people missing certifications or competencies? Then we develop a bespoke development programme around your organisation's goals. With more than 700 courses for individuals, teams and organisations, and a range of learning formats.
What does Training & Development deliver?
People get the knowledge and the tools to use AI applications in their own work and to keep getting better at it.
AI investments are better used, because adoption is part of the approach from the start.
Knowledge and support match the role and the level where they are needed: from the board to the shop floor.
Your organisation meets the requirements around the AI Act, compliance and responsible use of AI.
New tools and applications stand a better chance of becoming part of everyday practice, including for people with little digital experience.
Knowledge gaps are tackled in a targeted way with a development programme that fits your organisation and moves with new developments.
Why Indicia?
Indicia is a tech, data and AI partner that helps clients stay ahead in the AI era. We think strategically with you, build what is needed and support the people who work with it. For results in weeks, not months. With privacy and security as the foundation. Driven by senior experts who are always right beside you.
We have delivered AI solutions and development programmes for organisations in education, finance, government and HR. We bring that experience into our training, our adoption work and our support for new ways of working.
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Proven expertise
30+ years in data, technology and AI
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End-to-end
From strategy and design to build, integration and optimisation
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Dependable
ISO 27001 certificate and ISAE 3000A Type II report
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Adoption does not start with explaining the technology; it starts with daily practice. What changes in the work, what knowledge is needed, and which hurdles do people run into? Our AI enablement programmes combine knowledge transfer with support through that change, tailored to role, level and context.
Compliance, the AI Act and responsible AI use take more than a technical solution. In our governance workshops we translate frameworks, responsibilities and usage guidelines into something practical for the people doing the work. So your organisation does not just meet the rules but actually works by them.
No. We match every programme to the knowledge level your people already have. Whether it is a first introduction to AI or an in-depth programme for advanced users: we start where your people are.
Yes. The operational handover after implementation is part of what we offer. We make sure key users and end users get the knowledge and the practical tools that fit their role. What support is needed after that we agree up front.
Absolutely. We build bespoke development programmes around your organisation's goals, for specific teams, roles or levels, and in the formats that suit them.
That depends on the audience, the knowledge level and how broad the programme is. Training for a specific application can be a handful of sessions. A broader AI enablement programme we build up step by step. In the intake we discuss what fits your planning, your goals and the change you want to see in practice.