Platform development: custom software
Systems that work past each other, software that pinches and portals nobody enjoys using. Custom platform development changes that. Indicia builds the technical base that fits your processes, so tools work together, API integrations add up and AI finds a safe place in your organisation.
Many IT landscapes weren't designed, they grew over the years. Applications, portals and integrations were added to solve specific needs, without the overall architecture growing with them. Logical at the time, but together they make an IT landscape that creaks at every new request. Systems don't communicate enough, processes are only partly digitised, and scattered data, limited integrations and missing governance make it hard to scale AI safely and responsibly.
As a result, developing new functionality takes longer than expected. AI initiatives stay stuck in pilots. People invent workarounds for software that doesn't fit their work and their processes.
Platform development brings systems, data and processes together and creates the digital coherence your organisation needs to grow efficiently and at scale.
What does platform development cover?
Custom business applications
Your processes are too specific for an off-the-shelf package. Have custom software developed: business software, agile projects, AI software, matched to your operation, your integrations and your growth ambitions. From operational business software and configurators to ERP integrations: custom work as a permanent part of your digital platform.
Portals and digital service desks
Give customers, staff and partners one central digital environment through a self-service portal or a digital service desk. So they can find information, submit requests and start processes themselves. Easy for the end user and fully integrated into your platform. We build AI assistants into your self-service platform so users get answers straight away.
Mobile apps and web applications
Your users work everywhere, not just at a desk. Reach them with native apps for iOS and Android, cross-platform applications or progressive web apps. Easy to use, technically dependable and integrated into your existing systems.
What does platform development deliver?
Software and platforms that fit your business processes completely. No more workarounds or limitations.
A scalable digital platform that grows with your organisation, without having to start over each time.
New functionality, integrations and AI applications that you add in a controlled way, without disturbing the existing landscape.
Staff, customers and partners working through digital solutions that are matched to how processes really run.
A grip on your own software and platform. You own the solution and the knowledge of how it works.
Why Indicia?
Indicia is a tech, data and AI partner that helps clients stay ahead in the AI era. We think strategically with you, build what is needed and support the people who work with it. With privacy and security as the foundation. Driven by senior experts who are always right beside you.
We have run platform development projects for organisations in education, government, finance, HR and the SME sector. We bring that experience to every new assignment.
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Proven expertise
30+ years in software development, digital platforms, data and AI
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End-to-end
From architecture and UX/UI design to development, integration, management and further development
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Dependable
ISO 27001 certificate and ISAE 3000A Type II report
Let's talk
Time for action. Let's look together at how we can make your organisation smart in digital. No obligations.
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Off-the-shelf software is a good choice when your processes match an existing solution. Do you have ways of working that are unique, several systems that need to work together, or specific requirements around integrations, scalability or AI? Then Platform Development gives you more flexibility and more control.
Yes. Indicia integrates AI into both new and existing applications and portals. From smart search and automated workflows to an AI assistant inside a customer portal or mobile app.
A native app is built specifically for iOS or Android and makes the most of what the device can do. A progressive web application runs in the browser, is available on any device without installing anything, and is usually quicker to build. We decide together which choice suits your users and your goals best.
That depends on the complexity and size of the solution. We work iteratively: a first working version is usually there within a few weeks. Broader projects we build up step by step, so results show early.
Always. We build on what is already there and improve where it pinches. We don't replace things just for the sake of it.
That is fine. We start with a thorough look at your processes, your systems and your ambitions. Together we map out where the biggest opportunities are and which solution fits them best.