Service cluster

Management & Continuity

What if the applications and AI solutions your organisation relies on every day suddenly stop doing what they should? How do you keep a grip on a digital environment that keeps changing? We make sure you don't find out only when it goes wrong. With proactive management and continuous monitoring we keep your digital environment dependable and moving.

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Putting an application or AI solution live is one thing. Making sure it keeps performing dependably afterwards is something else.

New releases, security updates, changing user needs: something is always moving. And with AI there is the added point that models can get less accurate over time. Without active management you sometimes notice problems only when users get stuck, processes slow down or critical systems fail. And by then you are much further from home.

That is why our application management services keep an eye on your applications and AI solutions continuously. We step in when we need to and make sure they keep doing what you need them for.

Results

What does Management & Continuity deliver?

01

Continuity you can rely on

Applications and AI solutions stay available and keep performing steadily.

02

Less risk, more certainty

We spot problems before they can disrupt your operation.

03

A digital environment that grows with your organisation

Updates, releases and AI models are managed and improved continuously.

04

Always insight into the quality of your digital landscape

You know how systems are performing and where there is room to optimise.

05

Focus on your organisation

We make sure your digital environment keeps performing dependably, so internally everything can simply carry on.

06

Your AI applications stay dependable too

We monitor AI models continuously, so quality, accuracy and reliability are maintained.

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Keep a grip on your digital environment

Curious how to keep applications and AI solutions dependable, secure and future-proof? We're happy to think along about an approach that fits your organisation.

Partner in Tech, Data & AI

Why Indicia?

Indicia is a tech, data and AI partner that helps clients stay ahead in the AI era. We think strategically with you, build what is needed and support the people who work with it. For results in weeks, not months. With privacy and security as the foundation. Driven by senior experts who are always right beside you.

We build applications and AI solutions and make sure they keep performing dependably. Thanks to our experience with application management, AI solutions and complex digital environments, we know what it takes to safeguard continuity. From day-to-day management and proactive monitoring to releases, optimisation and AI lifecycle management: we stay involved as long as your digital environment keeps moving.

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  1. 01

    One partner

    From development and implementation to management and continuous optimisation.

  2. 02

    Proactive management

    We spot and fix risks before they have an impact on your organisation.

  3. 03

    Dependable

    Our ISO 27001 certified application management and our ISAE 3000A Type II report form the basis for security and quality.

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Time for action. Let's look together at how we can make your organisation smart in digital. No obligations.

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FAQ

Frequently asked questions about Management & continuity

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Management and continuity covers everything needed to keep your digital environment running reliably. From day-to-day application management and incident management to managed services for AI applications and AI lifecycle management. We keep monitoring, validating and optimising AI models too.

Management and continuity is worth it for any organisation that depends on applications or AI solutions to run day to day. Whether you have one business-critical application or manage a complex digital environment: proactive management reduces risk, improves performance and makes sure your systems are ready for what is next.

Compliance and information security are a standing part of our service. We make sure our service meets the relevant requirements and we support internal and external audits where needed. We work to ISO 27001 among other standards, and we take account of relevant laws and regulations such as the GDPR, NIS2 and DORA.

No. If your application or AI solution was built by someone else, we can still take over its management. We start by getting to know your digital environment and setting out clear agreements. After that we handle the management, maintenance and ongoing development, so you can count on a reliable, stable environment.

No two organisations are the same, so we don't work with standard packages. Together we decide which support, availability, monitoring, reporting and response times fit your organisation. On that basis we draw up a Service Level Agreement that matches what you need and how you work.

Through continuous monitoring and periodic reporting. We keep a constant eye on the performance, availability and reliability of your applications and AI solutions. That means we spot deviations early and can adjust quickly. And with clear reports you always have insight into the state of your digital environment.